A new government study on wireless phones (PDF) concludes—people actually love their cell phone providers, but early termination fees keep those who are dissatisfied from switching.

The Government Accountability Office (GAO) was asked by Rep. Ed Markey (D-MA) to investigate cell phone complaints and the ways that the Federal Communications Commission (FCC) deals with those complaints. So the GAO went out and surveyed a few thousand Americans, and it found that 84 percent of respondents were “somewhat” or “very” satisfied with service.

0 people like this post.

Like 

Related posts:

1. 42% of cell phone switchers don’t switch, thanks to fees
2. 42% of cell phone switchers don’t switch, thanks to fees
3. 42% of cell phone switchers don’t switch, thanks to fees
4. 42% of cell phone switchers don’t switch, thanks to fees
5. 42% of cell phone switchers don’t switch, thanks to fees
6. New Cell Phone Device Processes Credit Cards
7. Which Wireless Plan And Phone Should I Buy
8. How To Get A Cell Phone Deal In 3 Easy
9. Cell Phone Etiquette You Need To Know
10. Can Cell Phones Harm Your Health?